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Prevent emails from ending up in SPAM
Prevent emails from ending up in SPAM

Reduce the chance that your mailings will be seen as spam.

Updated over a week ago

You can send emails from the relationship management system and newsletters via the Stager mail server. To reduce the chance that your emails from Stager end up in a recipient’s SPAM box, adjust the SPF record of your domain. Before you do that, verify your own domain first.


Domain verification

Verifying your own domain through adjusting the SPF record has a considerable impact on the chance of your mails ending up in SPAM. Read this article first.


Adjusting SPF records

After verifying your own domain, you can also adjust the SPF records. Basically what you are doing is confirming the Stager mail server is allowed to send mail with a sender from your domain. That is one of the things that spam filters can check for.

Various tools can be found on the web that let you check whether there is an SPF record, e.g. the SPF Query Tool from Kitterman Technical Services.

If you get the following message, “No valid SPF record found of either type TXT or type SPF.”, you don't have to do anything.

If an SPF record does exist, then it is important to add the domain of the Stager mail server as an approved sender. This is a job that the system administrator can easily perform.

Imagine you get:

v=spf1 ip4:123.321.123.321 ~all

This should be changed to:

v=spf1 ip4:123.321.123.321 include:sendgrid.net ~all

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