Passe-partouts are sold via a multi-access event when single day tickets are also available. You can recognize them by the “umbrella” icon in the event agenda. A multi-access event links all sub-events together, so selling one passe-partout automatically counts towards the capacity of each linked day. This prevents overselling across all days. If you only sell passe-partouts, you can create a regular event that covers the full festival period instead.
Example: A three-day festival has a daily capacity of 1,000 tickets. Visitors can buy day tickets or a passe-partout for all three days. Selling one passe-partout counts as one ticket for each day, reducing the number of available day tickets accordingly.
Read more about setting up the tickets for multi-access events and day tickets here.
Maximum ticket numbers
Create the single day events first, then create the multi-access event. To start selling tickets, go to the multi-access event via Planning → Events and open the Tickets tab. The Tickets tab of a multi-access event works the same way as for its sub-events (the single day events).
You can set ticket quantities in several places:
In a multi-access event with sub-events linked: Enter the total maximum number of tickets you want to sell for the multi-access event (including its sub-events) in the Maximum capacity field on the main tab. Fill in this field if you want sales of the multi-access ticket to count towards the ticket limits of its sub-events.
Per multi-access event: In the tickets tab of the multi-access event, enter the total number of tickets you want to sell. These tickets can be scanned on one of the days on which the linked sub-events take place. (Meaning these are your pass-partout tickets).
Per sub-event: Enter the number of tickets you want to sell per event under Ticket Amounts in the tickets tab of the event.
Per ticket type: You can limit the total number of tickets sold for a specific ticket type within an event. For example, set a maximum for all “Regular” tickets or all “Membership” tickets.
Per ticket type: Click on 'View details' found “behind” every ticket type in ticket tab of an event and enter the number of tickets of that type that may be sold under 'Total available'.
Tickets links
The ticket link of a multi-access event only shows the passe-partout tickets. Each sub-event (single day event) has its own link, showing only the tickets for that specific day.
If you want ticket buyers to see both the passe-partout tickets and the single day tickets together, make sure they are in the same ticket shop. In that case, the ticket shop will display both types: passe-partout tickets (with a from/to date and the name of the umbrella, which is the multi-access event) and single day tickets. Make sure the multi-access event name is clear for ticket buyers.
Tickets for a multi-day event can only be scanned once, so it’s recommended to work with wristbands or a similar system for re-entry. These tickets are valid on all days where a linked event takes place. If a visitor misses the first day, they can still check in on later days if the ticket is valid. You can also choose to ‘unscan’ all tickets each morning, allowing them to be scanned again at the entrance.
Examples
We have worked out a number of use cases that will give you more insight into how the multi-access events work: