Marketing - Contacts is your complete customer relation management system. Contacts are linked to modules and functions of Stager and therefore appear in various places throughout the system. A contact always consists of a name and an email address - a unique record in your Stager environment.
New contacts
Contacts can end up in in Stager in seven different ways. This can be seen in the Source - at the very bottom of the contact's page.
Newsletter: the contact subscribed to a newsletter through Stager's subscription module.
Websales: the contact purchased an online ticket and created an online ticket account.
Manual: the contact was entered manually by a Stager user.
Import: contacts imported into the database using Contacts - Import.
Guest list: the contact was put on a guest list with an email address.
TicketSwap: the contact bought a ticket via TicketSwap.
Ticket import: imported tickets linked to an email address and name.
Grouping contacts
There are three ways to group your contacts in Contacts.
Through contact types created in Settings - Marketing - Contact Types.
Employee roles created in Settings - Planning - Personnel roles.
Based on Interests, created in Settings - Marketing - Customer Interests.
This allows you to carry out extensive and refined searches via Marketing - Contacts - Audience.
For example, one search query can find all your sponsors who like reggae: which you can then email or export to an Excel or CSV file.
You can edit multiple contacts at once with the Bulk edit feature. Carry out a search and choose Add at the bottom of the search result to add information, or Overwrite to overwrite information.