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App Installation & Requirements.

How to install the Stager app and which devices are supported.

Updated today

Stager offers a free mobile app that allows backstage users to scan tickets, monitor ticket sales, view production information and check personnel shifts. Crew members can use the app to take and view their shifts.

Our mobile app is available for Android and iOS:

  • Apple iOS users will find the app in the App Store.

  • Android users will find it in the Play Store.


Which mobile OS versions are supported?

We support the last three major versions of iOS and the versions of Android maintained by Google. There is a fair chance older versions work with our mobile app: we do our best to support as many devices as possible, but we cannot guarantee this.

We only support the latest version of our app. If you got it from the App Store or Play Store, you can set upgrades to install automatically.

Some Android devices (such as Datalogic scanners) do not have a Play Store. That's why we also offer Android packages (APKs) as direct downloads.


What are the network and security requirements?

In addition to a supported version of your mobile OS, you also need a wireless network connection to use the mobile app. A WiFi connection is required for an iPod. As far as iPhone and Android devices are concerned, our mobile app works with WiFi, as well as 5G, 4G, 3G and even with a GPRS connection.

Does the app constantly log out and do you have to log in again at the door? Set a screensaver (PIN code or figure) on the scanning device. The Stager app automatically logs out for security reasons if no screen saver is set on the device.

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