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Locked tickets

Offer tickets at a discount using promotional codes

Updated over 6 months ago

With Stager you can sell special (discount) tickets at the door and in the ticket shop, which can only be seen after a code has been entered. This works as follows:

Go to Settings - Ticketing - Ticket types and create a new ticket type. Give it a suitable name such as 'promo ticket' and select 'Locked' to use from the ticket type selection menu.

In the Event - Tickets tab of an event for which you want to set up a promotion, you will see the created ticket under 'Locked Tickets'. Enter the (discount) price, save the page and select Create codes to create one or more codes.


Generate codes

While creating locked tickets, you can choose whether to create one or multiple codes.

Select Generate automatically if you want Stager to generate codes automatically. Then enter how many codes you want to generate and how often they can be used. Check the Mark as shared box if you want these codes to be marked as ‘shared’ in the overview of all generated codes, so they are not sent twice to other people.


Manually configure one code

Select One code manually if you want to create one code that can be used once or more. This option is useful if you want to set up a discount code around a campaign, such as a code like summersale10. You then set which code you want to use and how often it can be used. Check the checkbox if you are going to send the code right away, so it won't be sent twice.


Sales settings & sharing

Click View details to adjust further sales settings, such as sales period or availability at the door of your event.

If you scroll down on this page, you will find an overview of the locked ticket codes created. You click on one of the codes to display details such as which persons have used the codes, when the codes were used and the corresponding order numbers.

You then distribute this promotion code to potential visitors with the message that by entering this code, they can get discounted tickets to the event. Check the box under Shared if you have shared the codes, so they will not be sent twice. You copy the code including textual explanation and a link to the ticketshop via the copy button next to the checkbox.

In the ticket shop, the customer clicks on the event and there they can enter the promotional code received. The locked tickets then become visible.

The promotional code is case sensitive. Also be careful not to accidentally paste a space before or after the code, as this will make it look like the code is not working.

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