There are several ways to invite guests. In this article we have made an overview of the options you have and when it is best to use them.
There are two ways to invite guests:
Send (free) guest tickets.
Put contacts on the guest list.
In the first case, the guest receives a ticket that is scanned at the door, allowing them to enter with the regular visitors. In the second situation, there is only a name on the guest list - and guests do not receive a ticket in advance. The host at the door crosses off their name in the app and then lets the guests in.
The following article covers the first option: sending guest tickets
In all cases, tickets must have been created in the event, and guest tickets must be available at the door ('Door' field checked on Tickets tab of event).
You can send guest tickets to contacts using Stager in three ways:
Via Ticketing - Guests; Send guest tickets to specific contacts one-by-one manually.
Via Ticketing - Guests; Import a group of contacts and send them different numbers of tickets with one email.
Via Marketing - Mailings; Send the same number of tickets to one or more contacts.
Send guest tickets one-by-one
The fastest way to send out a single ticket is via Ticketing - Guests. Choose the right event here and click on the yellow button 'Mail guest tickets' at the top right. A pop-up opens where you select the relevant email address, name, ticket type and number of tickets. The email is then sent immediately and looks like the standard ticket download email sent to ticket buyers after they have paid for their tickets.
Import and invite guests
For this method, we have created a specific page that goes further into detail. You can read more about importing and inviting guests here.
Send guest tickets in the Stager Mailer
First you find the target group you want to email and then you build the email. Via Marketing - Contacts - Audiences you define the target group. A list will appear that you select and then you choose to email them via Stager.
It is also possible to start with the email. You can then add the names of the recipients one by one in the 'Send to' field. In both cases, the email addresses end up in the BCC and recipients do not see who received the email from each other.
Adding tickets
Drag a Free Text block to the sample email and type your message in the text area. Or you add it in the form of an Intro, whatever you like.
Then drag a Guest Tickets block to the preview and set it in one of these ways:
Direct or invite
With 'Direct ticket link', the recipient receives tickets immediately. Using 'Invitation link', the recipient must first actively accept the tickets, otherwise they will expire.
Choose the event for which these tickets are valid.
Choose which guest ticket type you want to send.
Indicate how many tickets will be sent per recipient.
Enter the correct text for the download button.
Optional: If you have chosen to send an invitation, specify when it expires. After that time, any unclaimed tickets will automatically return to general sale.
Send a Test Mail to yourself to see what the mail looks like. The 'I will attend' button does not work in a test mail, so you cannot download a test ticket. When you send the email to the recipients, the button will of course work.
Manage tickets
Made a mistake or sent too many tickets? You can change the tickets via Tickets - Ticket Management. Select the correct event and check the tickets you want to expire. Click Cancel Door Reservations. A ticket can only be cancelled when it has the RESERVED status. When it says Sold, you can revoke the ticket. The barcode of this ticket will be blocked then.
Have you cancelled one of two reserved tickets? The recipient can download the one ticket, the other one has expired and is no longer visible in the download link of the email.