Every organizer has different wishes regarding the sale of tickets. In the settings you can fine tune things to your own liking. Via Settings - Ticketing - Ticketing defaults you set when the online sale ends and when you see events in the scanner, for example.
These are the default settings that can be overwritten per event.
Facebook login in ticket shops
Choose here whether to allow log in to Facebook with a login button for ticket buyers. Facebook then only shares the name and email address, and you will not receive additional information that you may request during registration. The ticket will be sent to the linked email address. Not all ticket buyers pay close attention to this or still use their Facebook registration email address.
End time for online sales
Set here the cut off times for online sales. You choose the number of minutes before the event starts or before the event ends.
End time for door sales
Choose here when door sales will stop. Do they run for the full length of the event or at a preordained time? In the second case, you set how many minutes before the event starts, or ends.
Scanning tickets
Set here how many minutes before an event starts you see this event in the scan app. This can also be adjusted in the settings of the app.
Choose whether members with only one active membership can be scanned directly. Normally the app opens a pop-up with the membership and you must first confirm it. Set here that you skip the confirmation with the pop-up and scan the membership code as a ticket.
Orders
Here you set a maximum number of tickets per order. This maximum applies to the number of tickets that can be paid for at a time, regardless of whether these are tickets for the same events.
Delayed download
For each event you can opt for delayed ticket download. This means that visitors can already buy a ticket, but that this ticket will only become available later. This makes it more difficult for touts, or anyone who buys tickets to resell them later to make a profit.
Door reservation expiry time
Determine with Door reservation expiry time how many minutes reserved tickets are held before the start of the event. If this is set to 30 minutes, then reservations for an event with a Program Start time of 21:00 will expire at 20:30.