Select which payment methods you want to make available to your ticket buyers. You determine the order in which the payment methods are offered on the payment page. This setting, which you manage via Settings - Ticketing - Payment methods, applies to all ticket shops:
iDeal: (The Netherlands' most used payment method).
Credit card: VISA, Mastercard and Bancontact card.
Sofort: German payment method.
Bancontact: A Belgian method in which the payment is authenticated with a QR code via the Bancontact app.
Take into account variable additional costs for the use of some payment methods on top of the fixed fee. Via Settings - Account - My plan you can see exactly which costs are associated with each payment method.
Chargebacks
In the case of credit card orders, ticket buyers can reverse their payment if they feel they have not received the correct product. Ticket money paid by credit card will be paid to the organizer after the event.
In the case of Sofort, the payment can also be reversed, when a ticket buyer doesn’t have enough money in their account. Due to slow processes, the bank may only find a few days later. Or it can be the ticket buyer reverses the payment within 48 hours. This has to do with legislation in Germany and Switzerland, which gives all buyers the right to reverse payments. In both cases, the ticket has already been issued, but the organizer (and Stager) does not receive any money.