You can sell your tickets online through your Stager ticket shop. In this article, we will explain to you the ordering process that ticket buyers will follow in the ticket shop.
The ticket-buying process
When you put an event online with tickets for sale, it will appear in your ticket shop. When a visitor adds a ticket (or multiple tickets) to their cart, the ticket is reserved.
A visitor then must confirm their order. To do this, they must enter an email address. If the email address is known already in your Stager database, then the ticket buyer can log-in with their log-in details, or continue with their purchase without logging in.
If the email address is not known in your database, then they will be prompted to register. This always requires at least a name and an email address.
As an organiser, you can choose whether you ask for, or require more, information from the ticket buyer. Since you own this data, you are able to ask for more information from the ticket buyer, but it must always include at least a name and email address.
After registering or logging in, the ticket buyer will be shown the order overview. They can see their chosen ticket(s) in their shopping card, the email address where the ticket will be sent, and their full cost (ticket price + service cost).
The ticket buyer chooses a payment method, and is directed to their online banking environment. Once the payment is confirmed, they will be redirected back to the ticket shop, where they can download their tickets. At the same time, an email will be sent with a link to download their tickets.
Want to customize the appearance of your ticket shop? You can determine exactly what your shop looks like, including customizing the background, colours, logos and texts that a ticket buyer will encounter. You do this via Settings - Ticketing - [shop name]. Read more about customizing your shop here.