As a ticket buyer, you can log in to the ticket shop. This allows you to, for example, download your tickets again. What to do if you can not login?
Create an account
Before you're able to login, you need to create an account. Go to the ticket shop of the organizer you want to login to. The link looks something like this:
https://[name_of_the_organizer].co/shop/default/login
Make sure to put the name of the organizer between the brackets.
Login
When logging in, there are always three things you need to check:
The organizer
Are you in the ticket shop of the correct organizer?Your email address
Is the email I am entering correct? Am I not using capital letters? Are there no white spaces at the end?Your password
If the password is not correct, you can set a new one. Click 'Reset your password'.
Common issues
Check if you are trying to log in to the correct ticket shop. Every organization working with Stager has its own ticket shop on it's own domain. Please check if you use the correct one.
Check if you are trying to log in to a ticket shop. The organizer also logs in to Stager, but has different login page. If you see the sentence 'This login page is for organizers. Want to buy tickets?' you are on the wrong page! This is a screenshot of this organizer login page:
There is no mobile app for ticket buyers. So you can not login to the Stager app as a ticket buyer.
The email and password do not match. This means that one of the three above mentioned things of login in is not correct (wrong link, wrong email or wrong password).