As ticket buyer you are able to login to the ticket shop. This allows you to download tickets again for example. What do you need to check if you can not login?
Create an account
Before you're able to login, you need to create an account. Go to the ticket shop of the organizer you want to login to. The link looks something like this:
https://[NAME OF THE ORGANIZER].co/web/tickets/login
Make sure to put the name of the organizer between the brackets.
Login
If you login there are always three elements that need to be correct:
The organizer
Every organization working with Stager has its own ticket shop with its own login. Please check if you use the correct one.Your email address
You login with a unique email address.Your password
If the password is not correct, you can set a new one. Click 'Reset your password'.
Common issues
Check if you are trying to log in to the correct ticket shop. Each organizer has its own unique ticket shop.
Check if you are trying to log in to a ticket shop. The organizer also logs in to Stager, but has different login page. If you see the sentence 'Do you want to buy tickets?' you are on the wrong page! This is a screenshot of this organizer login page:
There is no mobile app for ticket buyers at this moment. So you can not login to the Stager app as ticket buyer.
The email and password do not match. This means that one of the three elements of login in is not correct (wrong link, wrong email or wrong password).