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Why do I keep getting logged out?
Why do I keep getting logged out?

Logged out of the Stager Backstage.

Updated over 6 months ago

It is not possible to be logged in with the same user on two different devices. If you log in with the same user on another computer, telephone or tablet, the other computer will automatically log out.

There is one exception: When things are busy at the venue, you want to be able to scan tickets with as many people as possible and ensure that everyone is quickly inside. Therefore, for scanning on a mobile device, it is possible to have multiple active logins with one user. This happens when you scan with the Stager scan app.

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