Ticketing
22 articles
How do I export ticket codes?Export an overview of ticket codes per date, user or event
How can I revoke shared tickets?Withdrawing a shared ticket link
Sell tickets with delayed download via TicketSwapSell your tickets as Sealed tickets via TicketSwap
Why can't members purchase Membership tickets?Members who cannot buy cheap, free or early-access tickets online.
How can I resend a ticket?When a ticket buyer has lost their ticket.
How to block tickets?Make a ticket unvalid and open up the spot for a new ticket buyer.
Why don't I see an event or the tickets in the ticket shop?Why don't I see an event or the tickets in the ticket shop?
How do I set the limits for a ticket category?Ensure no more than the set maximum of a specific tickets type is being sold.
How can I see how many tickets have been sold?What are the ticket sales overviews?
How can I rebook tickets?Exchange or return tickets.
A ticket buyer has paid, but has not received a ticket. How is that possible?How can a ticket buyer find their ticket?
Lots of tickets have RESERVED status. Why is that?Reserved status in ticket management.
How can I create separate PDFs from a file with multiple tickets?Splitting multiple tickets in one order.
How do I link a payment to an order?How you read the payment reference.
How can I rotate a Boca ticket 180°?The Boca ticket prints “upside down”, how do I correct this?
Selling year, or season tickets through StagerUsing memberships to sell this service through the ticket shop.
Create tickets for a multi-day festivalHow do I sell passe-partout tickets for several days?
Create tickets for a multi-day festival at different locationsPasse-partout tickets for various locations.
Create tickets for multiple days, multiple locations and guaranteed reserved seatsPasse-partouts, day tickets and reserved capacity.
How do I organize physical presales?How can I offer physical tickets at the presale address?
Selling time slots in the ticket shopSelling tickets that provide access for a specific time period.
Download receipt for bought ticketsTo use as invoice in an administration